Zachary Thompson, the county's director of health and human services, says the program does more than pay bills. (Mia Castillo/Staff)
Staff writer Mia Castillo reports:
North Texans who can?t pay their electricity bills will continue to get the help they need thanks to a $5 million contribution to the TXU Energy Aid program.
?In the last 10 years there has been nearly $19 million of bill payment assistance that has helped 94,000 Dallas County residents,? said Kim Campbell, senior manager for customer advocacy for TXU. ?The program truly is a lifeline for our customers that are in need.?
TXU Energy announced the donation during a press conference Thursday morning celebrating the 30th anniversary of the nationally recognized program, billed as the biggest of it kind in the nation. The company matches each dollar in donations by employees, customers and others with a $5 donation of its own.
The program has helped more than 435,000 Texans pay more than $78 million in electricity bills, according to the company.
Representatives from about 20 social service agencies that help distribute the funds were present at the conference, including Zachary Thompson, Dallas County?s director of health and human services.
Thompson said the program goes beyond paying bills for needy customers.
?It brings them into social service centers like Dallas County Health and Human Services and other agencies and gives us the opportunity to provide them additional assistance,? he said.
Those needing help with their bills can call 211 to see if they qualify, and anyone seeking to donate can find information here.
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